Quality without compromise

ISHIGAKI supplies the high customer satisfaction products and services on ISO9001 standard

We acquired ISO9001 in 1996.

We strive to continuously improve quality, at the same time give serious consideration to the customers' opinion and manufacture products accordingly.

Quality control is the manufacture's responsibility; to provide equipment and services to the full satisfaction of customers.

Quality Policy

Highest customer satisfaction is our main priority. Together we achieve targets.

ISHIGAKI takes the improvement of the customers' satisfaction as one of the most important to business management. Contribution to society in our business activities from taking an order, to the design, procurement, manufacture, setting up and providing the service of filtration equipment, separators, pumps.

• Meets the customers' needs, expectations and strives to provide equipment, products and service to the customers' trust and satisfaction.
• Continuously improves the effectiveness of our quality management system and progresses further quality in all business activities.

Our employees' skills are key when it comes to being capable of meeting ISHIGAKI high quality standards. Employee satisfaction is a key performance indicator that is part of our high quality monitoring system. 

Our suppliers have a great influence on the quality of our processes and products. We demand a high standard of quality and define this in our systematic supplier selection procedure. We encourage our suppliers as partners with systematic evaluations and active supplier development measures.

In order to meet the above quality policy, ISHIGAKI sets objectives which are regularly reviewed and updated.